Your safety is our number one priority.

We are here to provide you with a secure environment where you can use our tools and communication systems to choose the right travel experience with confidence. The Vayable team personally screens each guide using video interviews and online identity verification.

We also strive to provide the tools to help our users manage their own safety needs.

Vayable enables travelers to book experiences prior to departure, which allows guests to check reviews and ask questions beforehand. Once you embark on your adventure, you will already be well acquainted with one another!

We also provide a messaging system that allows you to communicate easily with one another. If a problem arises, the Vayable team has the documented communication to ensure that we can quickly resolve the issue.

All financial transactions go through our secure payment system. Vayable has partnered with accredited payment providers around the world to ensure security for both our guides and guests. We hold payment until 11 pm local time after the experience is completed to make sure that our guests are satisfied.

After an experience takes place, guests are encouraged to leave a review of their guide and their experience. Reviews allow guides to build up their reputation so that future travelers can be confident that they are in good hands.

Finally, the Vayable team is here for you — if you have any questions, thoughts, concerns, or feedback, just drop us a line:

Most people you meet when you go somewhere new are strangers — that’s the beauty and fun of stepping outside of your daily life! Vayable seeks to ease the difficulty and risk by providing users with information about each other before booking, and an opportunity to communicate directly through our messaging platform before embarking on an adventure.

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