Don't worry. We've got your back! If your guide is a no show, we will refund you in full for the experience. Just drop a line to support@vayable.com letting us know what happened. Please be prompt! It's best for all parties if refund requests are submitted within 24 hours of reservation time.
 
 For more information, please refer to Vayable's cancellation policy. We take reliability very seriously. Any Insiders who displays a pattern of canceling or not showing up will be removed from the Vayable site.

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